8i88 FAQ — All Your Questions Answered Here

Roulette is played on a spinning wheel. Players can bet on a number, the color of a number (red or black), or odd or even. When the wheel spins, wherever the ball lands determines the result. 8i88 offers both European and live dealer roulette. Betting on a single number gives a higher payout but a lower chance of winning, while betting on a color or odd/even gives a lower payout but a much higher chance of winning.

In a live dealer game, a trained dealer runs the game from a studio via live video stream. You can watch the cards or roulette wheel in real time from your own device and make your decisions. 8i88 has live tables from Evolution Gaming and Ezugi, which are easy to navigate through a Bengali-language interface. A stable internet connection keeps the stream smooth.

8i88 table limits vary depending on the game provider and the specific table. Generally, limits are available across different levels from low-stakes tables to high-roller tables. New players can start at low-bet tables, which is a good way to build experience. Each table's limits are visible in the lobby after you log in.

Teen Patti is a popular card-based game from South Asia where players try to form the best hand using three cards. Andar Bahar is a simple game where you bet on whether a selected card will land on "Andar" (left side) or "Bahar" (right side). 8i88 offers JILI's Teen Patti Joker and Teen Patti 20-20. Find these games from the lobby and start playing directly.

Yes, 8i88's live casino is fully mobile-friendly. You can play directly through the browser on any Android or iOS smartphone — no separate app download is needed. For the smoothest live stream experience, a good mobile data or Wi-Fi connection is recommended. Playing in landscape mode lets you see more on screen.

To create a strong password, use at least 12 characters that mix uppercase letters, lowercase letters, numbers, and special characters (such as @, #, !). Using your name, date of birth, or phone number as a password is risky. Do not use your 8i88 password on any other site, and change it regularly.

The 8i88 platform uses SSL (Secure Socket Layer) encryption technology, which keeps every transaction and piece of personal information secure. If you see a padlock icon in your browser's address bar, the connection is encrypted. Modern fair-play measures are also applied at the server level to protect data.

Never share your OTP, bKash PIN, or Nagad PIN with anyone. No 8i88 representative will ever ask for this information by phone or chat — if you receive such a request, treat it as fraudulent. If you receive a suspicious message, notify our support team immediately. Your mobile banking PIN is strictly personal and should not be shared with anyone.

Change your password as soon as possible and log out of all active sessions. Then contact 8i88 via 24/7 live chat or email [email protected] and describe the situation in detail. Our security team will review the account and, if necessary, temporarily secure it. Also change the PIN on any bKash or Nagad account linked to you.

Yes, to withdraw from 8i88 you must use a bKash, Nagad, Rocket, or Upay account registered in your own name. Sending money to someone else's account is not permitted for security reasons. This ensures both the protection of your account and the transparency of transactions. Having your documents verified makes the withdrawal process smoother.

At 8i88, withdrawal requests are generally processed in 30 minutes to 3 hours. However, first-time withdrawals or large amounts may require additional verification, so they may take slightly longer. The minimum withdrawal amount is ৳500.

8i88 processes withdrawals 24/7, so funds typically arrive within 30 minutes to 3 hours even at night or on weekends. Occasional short delays may occur if bKash or Nagad is undergoing system maintenance, but this is rare. If a withdrawal remains pending, you can notify the support team.

Yes, winnings can be withdrawn once the bonus conditions are met. The wagering requirement for the 8i88 welcome bonus is 20 times the bonus amount. Example: for a ৳1,000 bonus, a total of ৳20,000 in bets must be completed. After this requirement is met, winnings earned from the bonus become withdrawable. Wagering progress can be tracked from the account dashboard.

A "pending" withdrawal means the request is being processed. It is usually completed within 3 hours. If more time than that has passed, contact 8i88 live chat and provide the withdrawal reference number. The team will look into it promptly. Do not create additional withdrawal requests — this can complicate the process.

Log in to 8i88, go to the Cashier section, and select "Deposit". From there, choose Nagad. Send money to the Nagad number shown and fill in the transaction reference number and amount in the form to confirm. Your balance is usually updated within a few minutes. The minimum deposit amount is ৳200.

The bKash process is the same as Nagad. Go to the Cashier, select bKash, send the amount to the indicated bKash number, and confirm the deposit using the transaction ID. bKash payments on 8i88 are processed quickly and appear in your account balance immediately. Use the Send Money option in bKash — not the "Payment" option.

The minimum deposit amount for every payment method on 8i88 is ৳200. That means you can add balance to your account and start playing with just ৳200. If you deposit ৳1,000 or more for the first time, you will receive a 100% welcome bonus of up to ৳15,000.

There are currently five ways to deposit money at 8i88: bKash, Nagad, Rocket, Upay and bank transfer (including major banks such as Sonali Bank, Dutch-Bangla Bank, and BRAC Bank). The minimum deposit amount is the same for every method — ৳200. Mobile banking is the fastest and easiest option from Bangladesh, so bKash or Nagad is recommended as the first choice.

The 8i88 platform does not impose any additional charges on deposits. However, bKash or Nagad may apply their own transaction fees, which depend directly on the mobile banking operator's own policies. For bank transfers, the bank may apply its own charges. It is a good idea to find out the relevant operator's fees before making a payment.

8i88 is committed to responsible gambling. If you feel your gambling habits are getting out of control, contact our 24/7 live chat immediately or email us at [email protected]. Our support team can help you set a temporary break or limits on your account. You can also seek professional advice from outside.

Yes, at 8i88 you can set a maximum deposit limit for yourself — daily, weekly, or monthly. This is an effective way to keep your play within budget. You can change this limit from your account settings, but reducing the limit takes effect immediately while increasing it takes some time — this is an intentional safety measure.

Watch out for a few common signs: a repeated urge to keep playing to recover lost money, spending beyond your budget, feeling restless or irritable when not playing, losing focus on family or work, and hiding your gambling activity. If you notice these signs, take a break and talk to support at 8i88.

No. 8i88 is only for individuals aged 21 and above. Age is verified during the registration and verification process. Protecting minors is our highest priority. If any family member suspects that a minor is using an account, please notify our support immediately.